Morses rang me up an got my bank details and just took about 2 times also it could be up to 28 days though they advised

I need to be into the minority then cus they’ve had online installment UT my bank details since and I still haven’t received my payment 😫 monday

Sara, ive received my last reaction from provident offering ВЈ16, 500 this is for 31 loans from 2007 to 2015 whenever I cleared them down this was at line as to what fso suggested as i had formerly just been granted 4 loans i january and also the compensated me personally slightly below ВЈ4600 After tax therefore took it to ombudsman, i dont mean to sound ungrateful its a great quantity but appears low if I became compensated that in January for 4 loans, any suggestions??

Sara (Financial Obligation Camel) says

had been the 4 loans upheld bigger loans? these 31 loans, are you experiencing a listing of them and exactly how much interest you paid in it? exactly how much associated with the 16500 is “8% statutory interest”, have actually they said?

The loans upheld were as follows i dont have interest amunts simply the information on loans ВЈ200 ВЈ900 ВЈ800 ВЈ200 one other lians had been all which range from ВЈ100 to ВЈ1900 being the best and a ВЈ1700 one they were paid by me Off im full simply not the attention details

The redress ВЈ9863

All details are had by me of past redress too im just extremely overwhelmed about any of it all

Sara (Financial Obligation Camel) says

It is best to ask Provident for a listing of your loans in addition to interest you paid for each, thats the only method to exercise in the event that redress ВЈ9863 is proper.

Hi thanks il try calling them before chq comes i’ve a total of all of the loans ВЈ13, 940 thays perhaps not such as the 4 refunded already all of the times these were taken and settled simply not the attention, the redress that is previous, and ВЈ2152 interest for 4 loans , do u think it seems appropriate in your viewpoint sara before a rock the watercraft

Sara (Financial Obligation Camel) says

I’m sorry We can’t imagine. If that loan had been refinanced early, you’ve probably compensated really interest that is little. However some of the loans do sound big and this may be worth looking into.

You aren’t “rocking the boat” you paid on each loan– it is absolutely reasonable to ask for the details of the interest. And in the event that you look at that and realise it can soon add up to the present offer, you then simply let them know it is fine.

Can anybody please advise? We started my Provident claim back in July in 2010, got my set of loans, pretty quickly, In Sept they contacted me personally to state 14th I got this reply from the FOS, but I want to know, shall I just play the waiting game or do I need to contact the FOS that I could contact the FOS, which I did, On Oct? Can it be simply an incident of waiting mine up for them to get around to picking.

Many thanks when it comes to information you delivered us. I’m we’ve that is sorry held it’s place in touch with you sooner.

Like numerous organisations adjusting towards the Covid-19 outbreak, we’re being forced to work differently. For the security of y our staff, plus in line with federal federal government guidance, our situation handlers are a home based job so we have restricted access to the workplace.

We have been getting letters, but you will find delays in starting and replying in their mind. Therefore be sure to just send us upload by phone or email if you can’t contact us.

We’ll be in touch the moment we could. For the time being, if you’re experiencing severe ill-health or monetaray hardship – or your unique circumstances imply that you’ll need our assistance more urgently – please give us a call to allow us understand.

Simply wait now. It took me personally 4 months from me personally calling the Financial Ombudsman in their mind calling me personally informing me personally an instance handler had picked up the situation. I’m simply looking forward to my cheque from their store now but We made my grievance to provident at the conclusion of January so all in most its taken me 9-10 months to make the journey to cheque stage. From whining, passing to ombudsman. Ombudsman taking it on, ombudsman contacting provident, provident telling them they’ll spend up and provident giving me personally a page with all the numbers of exactly how much they’re investing. I am hoping it will help.

Many thanks Julie.

Hoping you receive your cheque extremely quickly … enjoy … and Stay secure.